iCredits and Billing

BaseSpace Sequence Hub storage, compute, and third-party app costs are charged in iCredits.

NOTE

New Professional or Enterprise subscribers can sign up for a fixed-price plan with unlimited storage and compute for their first year. For more information about your subscription options contact your sales representative.

iCredits


iCredits are the common currency in which BaseSpace Sequence Hub services are priced. iCredits cannot be purchased in advance.

Free Trial accounts and new Professional or Enterprise subscription accounts using the pay-as-you-go option are granted 250 iCredits that can be used to pay for compute, storage, and third-party apps. Free Trial iCredits expire after 30 days.

Once these promotional iCredits are used, Professional and Enterprise accounts accrue charges in iCredits for storage, compute, and third-party app fees. Usage is invoiced monthly. See iCredit Currency Conversion for local currency conversion rates, or contact your sales representative for more information.

Promotional and subscription iCredit charges are rounded up to the nearest iCredit. The BaseSpace Sequence Hub dashboard displays your current iCredit usage.

  Free Trial Basic Professional Enterprise Pro/Enterprise
First-Year Fixed Price5
Included Storage 1 TB 1 TB1 1 TB 1 TB Unlimited
Additional Storage iCredits3 No iCredits4 iCredits4
Purchase Storage Subscription No No Yes Yes
Free Apps Yes Yes1 Yes Yes Unlimited
Paid Apps2 iCredits3 No iCredits4 iCredits4

1 Basic accounts using more than 1 TB of storage can perform instrument runs and download or delete data but cannot share data or use any apps until storage use is below the 1 TB limit.

2 If an app terminates due to a BaseSpace Sequence Hub error, fees associated with the terminated run are not charged; if the app is terminated by a user, fees associated with the terminated run are applied.

3 Free trial iCredits expire after 30 days. To add iCredits after the trial period has expired, contact your sales representative about upgrading to a Professional or Enterprise account.

4 Professional and Enterprise subscription accounts are billed monthly. Promotional iCredits are valid as long as the subscription is current; subscription renewals are not granted additional iCredits. Promotional and billable iCredit usage is reflected in the dashboard and the monthly invoice.

5 New Professional and Enterprise subscriptions can opt for a fixed-price subscription plan for their first year. After the first year, the subscription plans use the pay-as-you-go model for storage and compute charges. For more information about your subscription options, contact your sales representative.

iCredit Usage

The BaseSpace Sequence Hub dashboard displays the number of promotional and subscription iCredits used in the current billing period.

Click Details to view the usage history report.

For more information about usage reports and instructions for downloading detailed reports, see Generate Usage Reports.

Storage


All accounts include a 1 TB* storage allowance. Professional and Enterprise accounts are invoiced monthly for storage exceeding 1 TB, at a rate of 0.03 iCredits per GB month.

Professional and Enterprise accounts can purchase additional storage subscriptions. Contact your sales representative for more information.

Storage charges are deducted from promotional iCredits at the end of the month. For subscription accounts, storage is tabulated daily. The storage calculation rate is based on a 30-day month.

NOTE

Basic account customers cannot purchase additional storage. If you need more than 1 TB of storage, contact your sales representative about upgrading to a Professional or Enterprise account.

* 1 TB == 240 == 10244 bytes

Compute


Compute usage is billed at a per-minute rate in iCredits per node hour. The compute rate for an app is displayed on each app's details page.

Compute charges are deducted from promotional iCredits immediately. For subscription accounts, compute is tabulated in real time.

Third-Party Apps


You can use iCredits to purchase third-party app subscriptions, analysis, and reports. Price information for third-party services is displayed on each app's details page.

Third-party app charges are deducted from promotional iCredits at the end of each day. For subscription accounts, third-party app charges are tabulated in real time. For a list of free apps available to Basic accounts, see Basic and Free Trial Accounts.

Monthly Invoices


For Professional or Enterprise subscription accounts with a valid Purchase Order, Illumina invoices the sum of storage, compute, and third-party app iCredit charges each month. The sum is rounded up to the nearest whole iCredit when the invoice is calculated.

NOTE

If an app terminates due to a BaseSpace Sequence Hub error, fees associated with the terminated run are not charged; if the app is terminated by a user, fees associated with the terminated run are applied.

iCredit Currency Conversion

The following table lists the iCredit to currency conversion.

Currency Value
AUD 1.33
CAD 1.36
CHF 1.05
CNY 6.98
DKK 7.04
EUR 0.94
GBP 0.79
HKD 8.15
ISK 133
JPY 120
NOK 9
NZD 1.47
SEK 8.83
SGD 1.41
USD 1
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