> For the complete documentation index, see [llms.txt](https://help.basespace.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.basespace.illumina.com/manage-your-account/regions.md).

# Global Regions

Regional instances are instances of BaseSpace Sequence Hub deployed upon Amazon Web Services.

* Data within a regional instance is separate from data in other regions.
* Each regional instance uses the same login credentials, so you can use your BaseSpace Sequence Hub account to sign into any region.
* Subscriptions, including free trials, are only active in a single region (e.g., a free trial is only active in the region you first log on to).
* Data cannot be transferred directly between instances, however you can download and share data separately.

<table><thead><tr><th width="200">Regional Instance</th><th width="200">Data Location</th><th width="350">Website URL</th><th width="370">API URL</th></tr></thead><tbody><tr><td>Australia</td><td>Sydney, Australia</td><td>https://aps2.sh.basespace.illumina.com</td><td>https://api.aps2.sh.basespace.illumina.com</td></tr><tr><td>Canada</td><td>Montreal, Canada</td><td>https://cac1.sh.basespace.illumina.com</td><td>https://api.cac1.sh.basespace.illumina.com</td></tr><tr><td>European Union (EU)</td><td>Frankfurt, Germany</td><td>https://euc1.sh.basespace.illumina.com</td><td>https://api.euc1.sh.basespace.illumina.com</td></tr><tr><td>India</td><td>Mumbai, India</td><td>https://aps3.sh.basespace.illumina.com</td><td>https://api.aps3.sh.basespace.illumina.com</td></tr><tr><td>Indonesia</td><td>Jakarta, Indonesia</td><td>https://aps4.sh.basespace.illumina.com</td><td>https://api.aps4.sh.basespace.illumina.com</td></tr><tr><td>Israel</td><td>Tel Aviv, Israel</td><td>https://ilc1.sh.basespace.illumina.com</td><td>https://api.ilc1.sh.basespace.illumina.com</td></tr><tr><td>Japan</td><td>Tokyo, Japan</td><td>https://apn1.sh.basespace.illumina.com</td><td>https://api.apn1.sh.basespace.illumina.com</td></tr><tr><td>Korea</td><td>Seoul, Korea</td><td>https://apn2.sh.basespace.illumina.com</td><td>https://api.apn2.sh.basespace.illumina.com</td></tr><tr><td>Middle East</td><td>United Arab Emirates</td><td>https://mec1.sh.basespace.illumina.com</td><td>https://api.mec1.sh.basespace.illumina.com</td></tr><tr><td>Singapore</td><td>Singapore</td><td>https://aps1.sh.basespace.illumina.com</td><td>https://api.aps1.sh.basespace.illumina.com</td></tr><tr><td>United Kingdom</td><td>London, UK</td><td>https://euw2.sh.basespace.illumina.com</td><td>https://api.euw2.sh.basespace.illumina.com</td></tr><tr><td>United States (East)</td><td>Virginia, USA</td><td>https://basespace.illumina.com</td><td>https://api.basespace.illumina.com</td></tr><tr><td>United States (West)</td><td>Oregon, USA</td><td>https://usw2.sh.basespace.illumina.com</td><td>https://api.usw2.sh.basespace.illumina.com</td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.basespace.illumina.com/manage-your-account/regions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.