After the trial period ends, accounts that have not upgraded to Professional or Enterprise subscriptions are automatically converted to Basic accounts with limited storage and app access. To ensure uninterrupted service, contact your sales representative about upgrading to a Professional or Enterprise subscription.
Basic accounts are limited to 1 TB storage. To increase your storage, contact your sales representative about upgrading to a Professional or Enterprise Account.
All Basic accounts can perform instrument runs, download data, and delete data.
Basic accounts using more than 1 TB storage cannot move data, share data, or run any apps until storage is reduced to less than 1 TB
Basic accounts have access to a limited set of free BaseSpace Sequence Hub apps
BaseSpace Sequence Hub may automatically delete data if storage exceeds 1 TB for more than 30 days. For more information, see Automatic Data Deletion.
You can use the same email for a private domain account and an enterprise (domain) accounts, however these are treated as separate accounts with different credentials. You can be logged in to only one account at a time.