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  • Start Here
  • Overview
    • Software Overview
    • What's New
    • FAQ
    • Technical Assistance
    • Release Notes
    • Data Model
    • Account Types
    • Professional Services
  • Automate
    • Data Automation Overview
    • Automatic Data Flow
    • Automatic Data Aggregation
      • Unlock Biosamples
      • Correct Aggregation
    • Request A Lab Requeue
    • Yield
    • Yield Examples
      • Example 1
      • Example 2
      • Example 3
    • Automate Lane QC
    • Manual QC
    • Statuses
  • Manage Data
    • Import Demo Data
    • Delete Data
    • Import Data Into Projects
      • FastQ Upload Requirements
    • Download Data
      • Download Individual Files
      • Download Datasets
      • Download Run Files
      • Download Project Files
      • Download Analysis Files
      • Download Samples
    • Copy Datasets
    • Transfer Ownership
    • Archival Storage
    • Automatic Data Deletion
  • Sequence
    • Sample Sheets
      • Mapping Sequencing Runs to Biosamples
    • Fix Indexes
    • Plan Runs
      • Plan a NextSeq 1000/2000 Run
        • Set up NextSeq 1000/2000 Secondary Analysis
        • Custom Noise Baseline File
      • Plan a NovaSeq X Series Run
        • Set up NovaSeq X Series Secondary Analysis
        • NovaSeq X Series Custom Reference File
      • Create a Custom Index Adapter Kit
      • Import samples
      • Requeue a Planned Run
      • Analysis Configuration Template
      • Prep Tab
        • Create Biological Samples
        • Import Biological Samples
        • Prep Libraries
        • Import Sample Libraries
        • Set Up a Custom Library Prep Kit
        • Pool Libraries
        • Plan Run Using Prep Tab
        • Neo Prep
          • Configure
          • Assign Wells
          • Review
  • Microarray
    • Getting Started
      • Troubleshooting iScan Integration
    • Analysis Setup
    • Data Management
  • Analyze
    • Analyze Data
    • Launching Apps
    • Analysis Workflows
    • Re-Launch Analysis
    • Auto Analysis QC
    • Basespace Apps
  • Collaborate
    • Sharing Data
    • Access Shared Data
    • Share with Collaborators
      • Share Analyses
      • Track Analysis Delivery Status
      • Share By Link
      • Share By Email
      • Manage Collaborator Access
      • Data Access After Share / Transfer
    • Workgroups
    • Manage Workgroups
      • Access Workgroups
      • Create a Workgroup and Assign Admins
      • Rename a Workgroup
      • Add Users to a Workgroup
      • Remove Users from a Workgroup
      • Add Admins to a Workgroup
      • Remove Admins from a Workgroup
      • Manage User Access
  • Manage Your Account
    • Change Password
    • iCredits and Billing
    • Generate Usage Reports
    • Manage Enterprise Domains
    • Global Regions
  • Developer Tools
    • Basespace API
    • Developer Tools
  • Files Used By Basespace
    • Biosample Workflow Files
    • BAM Files
    • FastQ Files
    • Quality Scores
    • VCF Files
    • gVCF Files
  • Data
    • View Data
      • View Runs
        • View Run Summary
        • View Run Biosamples
        • View Run Samples
        • View Run Charts
        • View Run Metrics
        • View Run Indexing QC
        • View Run Samplesheet
        • View Run Files
      • View Projects
      • View Analyses
      • View Biosamples
  • Projects
    • Create a Project
    • Edit Project Details
  • Runs
    • Fix Sample Sheet
    • Automated Run Zipping
  • Biosamples
    • Biosample Overview
    • Manage Biosamples
    • Biosample Workflow
      • Add Biosamples
      • Add Prep Requests
      • Add Analysis Workflows to an Existing Biosample
      • Schedule Multiple Analysis Workflows for a Biosample
      • Schedule Analysis Workflow - Multiple Biosamples
    • Associating Biosamples with Projects
  • Samples
    • Combine Samples
    • Copy Samples
  • Cmd Line Interfaces
    • Basespace CLI
      • Introduction to Basemount
  • Additional Resources
    • Additional Resources
      • Informatics Blog
      • Coverage Calculator
      • Support Bulletins
      • Training
      • Security Model
      • Data Streaming
      • AWS
  • Releases
    • Previous Releases
      • 2025
        • 7.33.0 - Shared BCL Convert Section
        • 7.32.0 - File Preview in Search
        • 7.31.0 - Usage Explorer
        • 7.30.0 - Prep Tab Deprecation
      • 2024
        • 7.29.0 - Improved Analysis Error Reporting
        • 7.28.0 - MiSeq i100 Support
        • 7.27.0 - App Store Upgrade
        • 7.26.0 - Prep Tab Obsolescence Notification
        • 7.25.0 - Project Column in the Analysis Files Tab
        • 7.24.0 - Requeue Improvements
        • 7.23.0 - BaseSpace CLI v1.6.0
        • 7.22.0 - Analysis Autolaunch for NovaSeq X Manual Mode Runs
        • 7.21.0 - Improved Look and Feel
        • 7.20.0 - Analysis List Improvements
        • 7.19.0 - Transfer of NovaSeq X Projects
        • 7.18.0 - Custom Kit Deletion
      • 2023
        • 7.17.0 - Deletion of Biosample Default Projects
        • 7.16.0 - Transfer of NovaSeq X Runs
        • 7.15.0 - Compatibility Filtering in Run Planning
        • 7.14.0 - Native App Engine Update
        • 7.13.0 - Sharing for NovaSeq X Runs and Analyses
        • 7.12.0 - Combined New and Classic Modes
        • 7.11.0 - NovaSeq X Analysis Requeue
        • 7.10.0 - NovaSeq X Analysis Autolaunch Improvements
        • 7.9.0 - Multi-Analysis Run Planning
        • 7.8.0 - Performance Improvements
      • 2022
        • 7.7.0 - NovaSeqX Support
        • 7.6.0 - Custom Configuration Files in Microarray Analysis Setup
        • 7.5.0 - Performance Enhancements
        • 7.4.0 - Run Planning Enhancements
        • 7.3.0 - Improve App Launch Performance
        • 7.2.0 - FastQ Generation and other Bug Fixes
        • 7.1.0 - FastQ Related Fixes and Performance Improvements
        • 7.0.0 - Datasets and Apps Performance
        • 6.19.0 - ICA Integration Enhancements
        • 6.18.0 - ICA Integration with BCL Convert
        • 6.17.0 - Preliminary ICA Integration
      • 2021
        • 6.16.0
        • 6.15.0
        • 6.14.0
        • 6.13.0
        • 6.12.0
        • 6.11.0
        • 6.10.0
        • 6.9.0
        • 6.8.0
        • 6.7.0
        • 6.6.0
        • 6.5.0
      • 2020
        • 6.4.0
        • 6.3.0
        • 6.2.0
        • 6.1.0
        • 6.0.0
        • 5.46.0
        • 5.45.0
        • 5.44.0
        • 5.43.0
        • 5.42.0
      • 2019
        • 5.41.0
        • 5.40.0
        • 5.39.0
        • 5.38.0
        • 5.37.0
        • 5.36.0
        • 5.35.0
        • 5.34.0
        • 5.33.0
        • 5.32.0
        • 5.31.0
        • 5.30.0
      • 2018
        • 5.29.0
        • 5.28.0
        • 5.27.0
        • 5.26.0
        • 5.25.0
        • 5.24.0
        • 5.23.0
        • 5.22.0
        • 5.21.1
        • 5.21.0
        • 5.20.0
        • 5.19.0
        • 5.18.0
        • 5.17.0
        • 5.16.0
        • 5.15.0
        • 5.14.0
        • 5.13.0
        • 5.12.0
        • 5.11.0
      • 2017
        • 5.10.0
        • 5.9.0
        • 5.8.0
        • 5.7.0
        • 5.6.0
        • 5.5.0
        • 5.4.0
        • 5.3.0
        • 5.2.0
        • 5.1.0
        • 5.0.0
        • 4.27.0
        • 4.26.0
        • 4.25.0
        • 4.24.0
        • 4.23.0
        • 4.22.0
        • 4.21.0
        • 4.20.0
        • 4.19.0
        • 4.18.0
        • 4.17.0
        • 4.16.0
        • 4.15.0
      • 2016
        • 4.14.0
        • 4.13.0
        • 4.12.0
        • 4.11.0
        • 4.10.0
        • 4.9.0
        • 4.8.0
        • 4.7.0
        • 4.6.0
        • 4.5.0
        • 4.4.0
        • 4.3.0
        • 4.2.0
        • 4.1.0
        • 4.0.4
        • 4.0.3
        • 4.0.2
        • 4.0.1
        • 4.0.0
      • 2015
        • 3.23.2
        • 3.23.1
        • 3.23.0 Issues
        • 3.23.0
        • 3.20.4
        • 3.20.3
        • 3.20.0
        • 3.19.1
        • 3.19.0
        • 3.18.0
        • 3.17.1
        • 3.17.0
        • 3.16.2
        • 3.16.0
        • 3.15.2
        • 3.15.1
    • Release notifications
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  1. Manage Your Account

Global Regions

Regional instances are instances of BaseSpace Sequence Hub deployed upon Amazon Web Services.

  • Data within a regional instance is separate from data in other regions.

  • Each regional instance uses the same login credentials, so you can use your BaseSpace Sequence Hub account to sign into any region.

  • Subscriptions, including free trials, are only active in a single region (e.g., a free trial is only active in the region you first log on to).

  • Data cannot be transferred directly between instances, however you can download and share data separately.

Regional Instance

Data Location

URL

Australia

Sydney, Australia

aps2.sh.basespace.illumina.com

Canada

Montreal, Canada

cac1.sh.basespace.illumina.com

European Union (EU)

Frankfurt, Germany

euc1.sh.basespace.illumina.com

India

Mumbai, India

aps3.sh.basespace.illumina.com

Indonesia

Jakarta, Indonesia

aps4.sh.basespace.illumina.com

Israel

Tel Aviv, Israel

ilc1.sh.basespace.illumina.com

Japan

Tokyo, Japan

apn1.sh.basespace.illumina.com

Korea

Seoul, Korea

apn2.sh.basespace.illumina.com

Middle East

United Arab Emirates

mec1.sh.basespace.illumina.com

Singapore

Singapore

aps1.sh.basespace.illumina.com

United Kingdom (UK)

London, UK

euw2.sh.basespace.illumina.com

United States (US)

Virginia, USA

basespace.illumina.com

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