Manage Enterprise Domains

Use Domain Administration to configure your Enterprise domain.

  1. Use the URL provided by Illumina to access your domain account.

  2. Select the Domain tab.

  3. Use the links in the navigation pane to access domain administration functions.

Usage Reports

Generate reports of application usage and account activity.
  1. Select Usage Report.

  2. Select the Available Report(s) drop-down arrow, and select a report type:

    • General Usage Report—An overview of the application usage. The report includes the following columns.

    • User Name—The name of the user.

    • Total Sessions—The number of successful login sessions.

    • Last Login—The last time the user logged in.

    • Access Counts—The total number of times user accessed the login page

    • Registration Date—The date the user registered.

    • Login—The login ID of the user.

    • Login Report—An overview of account activity. The report includes the following columns.

    • Date—The time the activity occurred.

    • Category—The login category.

    • Client-address—The IP address used to access the application.

    • Application—The name of the Illumina Application

    • User-email—The email address of the user.

    • Domain-name—The name of the enterprise domain the user belongs to.

    • Event-type—The type of login event.

  3. Select a date range for the report.

  4. In the Email To field, enter the email addresses of one or more recipients. Separate each address by a comma.

  5. Select Email Reports.

The report is generated and emailed to the specified recipients.

Password Management

Configure requirements for user passwords.
  1. Select Password Management.

  2. Configure strength of password parameters.

    1. Select the minimum number of characters required for a password.

    2. To require the use of special characters in the password, select the special characters checkbox.

    3. To require the use of at least one numeral, select the numbers checkbox.

    4. To require uppercase or lowercase letters, select the corresponding letters checkbox.

  3. Configure account lock parameters.

    1. Select the number of times a user can enter an incorrect password before the account is locked.

    2. Select the number of minutes before the account can be reset after it is locked.

  4. Configure password re-use check parameters.

    1. Enter the number of days that must pass before a password can be reused.

    2. Enter the number of passwords a user must create before a password can be reused.

  5. Type a message that describes the configured password policy.

Session Management

Use Session Management to configure session timeouts, JSON Web Token (JWT) expiration, and API keys.
  1. Select Session Management.

  2. Enter values for the following settings:

    • User's idle session timeout—The number of minutes a user session can be idle before it automatically times out. Setting the value to -1 disables session timeout.

    • JWT expiration time—The number of minutes a JWT is active before it expires.

    • API key expiration—The number of days an API key is valid before it expires. Setting the value to -1 disables expiration.

    • Active API key limit—The maximum number of active API keys allowed for the domain.

  3. Select Save Changes.

User Management

View and manage users in your domain account.

View users

View a list of the current users in your domain account.
  1. Select User Management and then select Users.

Manage Domain Users

You can allow specific users outside your company (for example, a collaborator at a core lab) to access your domain account.

You can also allow all users in an email domain, for example if you want to give access to everyone in your company without adding them individually. Do not allow common email domain names, such as or

  1. Select User Management and then select Allowed Emails.

  2. Enter an email domain name (for example,, and select Add. Do not include the @ symbol.

  3. To allow access to specific users, enter the individual email address, and select Add.

  4. Select Save Changes.

View User State

View user account details and verify whether a user is active in the domain. You can also expire a user account to prevent them from logging in to the domain.
  1. Select User Management, and then select User State.

  2. Enter the user's email address, and select Check.

  3. To expire a user account, select the Expire User checkbox, and select Save.

  4. To restore an expired user account, clear the Expire User checkbox, and select Save.

Manage Administrators

Add or remove domain administrators. Only domain account users can be added as administrators.
  1. Select User Management, and then select Administrators.

  2. [Optional] Select Remove next to an administrator's name to remove them.

  3. In the Domain administrator window, select Configure an administrator.

  4. In the Email field, enter the email address of the user you want to be a domain administrator, and select Check.

  5. Enter the first and last name of the user, and then select Save.

Access Management

Use Access Management to restrict the IP addresses that can access the application.
  1. Select Access Management.

  2. Add each IP address as follows.

    1. Enter the IP address in the Access field.

    2. Select Add.

  3. Select Save.

Domain Authentication

Use the following steps to configure the authentication method.
  1. Select Authentication.

  2. Select an authentication type.

    • Default—The Illumina Authentication System manages user credentials.

    • SAML—The user is redirected to the SAML provider for authentication.

  3. If you selected SAML authentication, upload a configuration file.

    1. Select Choose File and browse to a configuration file.

    2. Select Upload.

  4. Select Save.

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